Policies & Legal

Terms of Service

These Terms of Service ("Terms") govern your access to and use of 3d2asupplies.com, operated by 3D2A Supplies LLC. By accessing or using the Site, placing an order, or otherwise engaging with our services, you agree to be bound by these Terms. If you do not agree, you must not use the Site.

You must be at least 18 years old to use the Site or purchase products. We reserve the right to modify these Terms at any time; changes will be effective upon posting. Your continued use constitutes acceptance.

Products and Orders: All products, including firearm magazine springs, are described as accurately as possible, but we do not warrant that descriptions, colors, or other content are error-free. Prices are subject to change without notice. By placing an order, you represent that you are authorized to use the payment method provided (credit or debit card) and that all information is accurate. We may refuse or cancel orders at our discretion, including for suspected fraud, unavailability, or non-compliance with laws.

Compliance with Laws: All products are sold in compliance with applicable federal laws. It is your responsibility to ensure that your purchase, possession, and use of our products comply with all federal, state, and local laws and regulations, including any restrictions on firearm parts or accessories. We do not ship to locations where our products may be prohibited. You represent that you are not a prohibited person under 18 U.S.C. § 922(g) or (n), such as convicted felons, fugitives, unlawful drug users, or those subject to restraining orders. We disclaim any liability for misuse, improper assembly, or illegal use of our products.

Intellectual Property: All content on the Site, including text, graphics, logos, and images, is owned by us or our licensors and protected by copyright, trademark, and other laws. You may not reproduce, distribute, or create derivative works without our written permission.

Prohibited Activities: You agree not to: (a) use the Site for unlawful purposes; (b) interfere with the Site's operation; (c) upload viruses or harmful code; (d) harass others; or (e) infringe on intellectual property rights.

Promotions: We may offer promotions, discounts, or contests from time to time. These are subject to additional terms provided at the time of the promotion, which are incorporated herein.

User-Generated Content: If we enable reviews or other user-generated content in the future, you agree that your submissions are non-confidential, grant us a perpetual license to use them, and comply with our content standards (no illegal, defamatory, or infringing material).

Limitation of Liability: To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products, including loss of profits, data, or personal injury from misuse. Our total liability shall not exceed the amount you paid for the product in question. Products are provided "as is" without warranties of merchantability or fitness for a particular purpose.

Governing Law and Disputes: These Terms are governed by the laws of the State of Pennsylvania, USA, without regard to conflict of laws principles. Any disputes shall be resolved in the courts of Pennsylvania. We encourage informal resolution first via contact.

Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit the Site or make a purchase.

Information We Collect: We may collect personal data such as your name, email, shipping/billing address, payment details (processed securely via third-party providers).

How We Use Your Data: Your information is used for order processing, shipping, customer support, marketing (with your consent). We do not sell your data to third parties.

Your Rights: You may have rights to access, correct, delete, or opt out of data processing. Contact us to exercise these rights. We retain data as needed for legal or business purposes.

Security: We use industry-standard measures to protect your data, but no method is 100% secure. By using the Site, you acknowledge this risk.

We comply with applicable privacy laws.

Return & Refund Policy

All sales are final. We do not accept returns for any reason, including change of mind. However, if you receive a damaged, defective, or incorrect item, please contact support within 7 days of receipt for a potential refund or replacement, at our discretion.

Process: Contact us at support@3d2asupplies.com with your order number, photos of the issue, and details. If approved, we'll provide instructions. You may be responsible for return shipping costs unless the issue is our error.

Refunds: If approved, refunds will be issued to your original payment method (credit or debit card) within 7-10 business days after we receive and inspect the item.

Shipping Policy

We ship orders to US addresses only via USPS. Processing time is typically 1-2 business days after payment confirmation.

Shipping Methods and Costs: Costs are calculated at checkout based on weight and destination. Estimated delivery: 3-7 business days, depending on location.

Restrictions: We do not ship outside the US. We reserve the right not to ship to areas where products may violate local laws. You are responsible for any applicable duties or fees, though unlikely for domestic shipments.

Tracking and Issues: You'll receive a tracking number via email. We are not liable for delays due to USPS, weather, or other factors. If your order is lost or damaged in transit, contact us within 30 days for assistance.

Contact

For questions about our policies, orders, or any concerns, please contact us via the form on our Contact page or at support@3d2asupplies.com.